Privacy Policy
Mazuma Jewellery respects your privacy and is committed to protecting the personal information you provide while using our website.
This Privacy Policy explains how we collect, use and protect information when you browse our website, create an account, place an order or contact us.
1. Information We Collect
Depending on how you use our website, we may collect:
- Name
- Mobile number
- Email address
- Billing address
- Shipping address
- Order information
- Payment-related transaction information
- Account information
- Customer support communications
- Information voluntarily provided through forms
Payment card/UPI credentials should generally be handled by the applicable payment gateway rather than stored directly by Mazuma Jewellery.
2. How We Use Your Information
We may use your information to:
- Process and fulfil orders
- Deliver products
- Provide customer support
- Send order confirmations
- Send shipping and delivery updates
- Process returns and refunds
- Respond to enquiries
- Improve our website and services
- Prevent fraudulent or unauthorised transactions
- Meet applicable legal and regulatory requirements
3. Payment Information
Payments may be processed through third-party payment service providers.
Mazuma Jewellery does not intend to store complete payment card information on its own servers unless specifically required and lawfully handled through appropriate security measures.
4. Sharing of Information
We may share relevant information with service providers when necessary to fulfil your order or provide services, including:
- Payment gateway providers
- Courier and logistics partners
- Website and hosting providers
- Technology/service providers
- Customer support providers
- Government or legal authorities where required by law
We do not sell your personal information as a commercial product.
5. Cookies
Our website may use cookies and similar technologies to:
- Keep the website functioning
- Remember preferences
- Understand website usage
- Improve user experience
- Support analytics and marketing activities where applicable
6. Data Security
We take reasonable technical and organisational measures to protect personal information from unauthorised access, misuse, alteration or disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure.
7. Your Information
You may contact us regarding your personal information, including requests relating to access, correction or other applicable privacy rights.
Email: asmatq@mazumajewellery.in
Phone: +91 98207 80078
8. Changes to This Policy
Mazuma Jewellery may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
Founder: ASMAT HASAN QADRI