Shipping & Delivery Policy
Mazuma Jewellery aims to provide safe and reliable delivery of your jewellery orders.
Order Processing
Orders are processed after successful payment confirmation and verification.
Processing time may vary depending on:
- Product availability
- Product type
- Customisation requirements
- Order verification
- Delivery destination
Delivery
Orders are delivered to the shipping address provided by the customer during checkout.
Customers are responsible for providing accurate:
- Name
- Mobile number
- Address
- PIN code
Delivery Time
Estimated delivery time will depend on the product and destination.
Some jewellery products may require additional processing time due to their nature, availability or customisation.
Delayed Delivery
Delivery may occasionally be delayed due to:
- Weather
- Courier disruptions
- Public holidays
- Incorrect address
- Remote delivery locations
- Operational issues
- Events beyond our control
Delivery Attempts
Courier partners may make multiple delivery attempts. Customers should ensure that someone is available to receive the package.
Damaged Package
If the package appears damaged or tampered with at the time of delivery, customers should document the condition and contact Mazuma Jewellery immediately.
Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout.
Founder: ASMAT HASAN QADRI
Contact
Phone: +91 98207 80078
Email: asmatq@mazumajewellery.in